A Message on COVID-19
As you are well aware, the Coronavirus (COVID-19) is challenging us as a global community in unprecedented ways. Still, we felt it important as a business that we send a personal note as we are deeply committed to the health and safety of our employees and customers. Among the steps we are taking:
Our team: All 525 employees are currently working from home to maintain safety and help #flattenthecurve. We understand that this is simply not possible for everyone and our thoughts are with the essential workers, many of whom are battling this virus on the front lines.
Our fulfillment center: We continue to ship on schedule and have increased cleaning measures and provided essential workers with the necessary protective equipment, including masks, gloves, hand sanitizers and soaps.
BorderGuru (for international orders): Certainly the situation remains in flux but so far we are proud to say that we have experienced few disruptions. We have, of course, made necessary adjustments such as contactless delivery and there have been minor delays due to cancelled flights, but our overall process continues to run smoothly.
Social Media: Over the last several weeks we have all realized the value of community and communication. We have been humbled to see how the 525 community is remaining connected through social media during this time of social distancing. In fact, we prefer the term “spatial distancing” as all of your tags have made us feel more connected than ever. The way we work and live has been dramatically altered and sharing our experiences—and yes, even our style evolutions—can provide a great deal of comfort.
We value your business and consider you all part of the 525 family. Our thoughts are with everyone affected by the novel Coronavirus and remember: we are stronger together.
Be well, stay safe, and keep smiling,
The 525 Team